suck: verb: Middle English suken, from Old English sucan; Latin sugere

slang : to be objectionable or inadequate <Dick Poe Toyota Sucks> <the movie Swing Vote sucked> <doesn't our do-nothing Congress suck?>

Who Sucks? - Ira Toyota of Danvers Sucks

Ira Toyota of Danvers Sucks Ira Toyota of Danvers
161 Andover Street
Danvers, Massachusetts 01923

This one service adviser, Kathy, is absolutely terrible when it comes to customer service. I waited the entire morning for a call back from Kathy regarding an update to my vehicle's service status. I was told several times that she would call me back, but that never happened. After several more attempts to contact Kathy to find out the status of my car, I finally received a message from the receptionist that my car was all set for pickup (I never did speak with Kathy since she did not acknowledge me at all during my calls). Apparently, I have a co-worker who also owns a Toyota, and she has had similar problems with this service adviser. Can't Ira Toyota simply acknowledge this problem adviser? All that I want is a simple apology from someone at Ira Toyota for having to wait the entire day for a simple battery replacement. It is staff members like Kathy who do not give Toyota a good reputation at all.

Marilyn Lau

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